Connecting Devices to Wi‑Fi and Printers
Step-by-step help connecting phones, tablets, and computers to Wi‑Fi and printers. Fix common connection frustrations.
Connecting devices to Wi‑Fi or printers
Wi‑Fi and printer issues are among the most common tech frustrations — and they often cause people to need help. Here's how to connect your devices step-by-step.
Connecting a phone or tablet to Wi‑Fi
- Open Settings (gear icon).
- Tap Wi‑Fi (or Network on some devices).
- Make sure Wi‑Fi is on. Your device will show a list of nearby networks.
- Tap your home network name (often on a sticker on your router).
- Enter the password when asked. It's usually on the same sticker as the network name.
- Tap Join or Connect. You should see a checkmark when connected.
Connecting a computer to Wi‑Fi
Windows: Click the Wi‑Fi icon in the bottom-right corner (or top-right on some setups). Select your network, enter the password, and click Connect.
Mac: Click the Wi‑Fi icon in the top-right menu bar. Select your network, enter the password, and click Join.
Connecting a printer
Printers can connect by Wi‑Fi or USB cable. Wi‑Fi is more convenient once it's set up.
Wi‑Fi printer (wireless):
- Turn on the printer and make sure it's on the same Wi‑Fi network as your computer or phone.
- On your computer: Settings → Devices → Printers → Add printer. Your printer should appear if it's on the same network.
- On your phone: Open the document or photo, tap Share, then Print. Select your printer from the list.
USB printer (cable):
- Plug the USB cable into your computer and the printer. Turn on the printer.
- Your computer may install the driver automatically. If not, check the printer's manual or the manufacturer's website.
Printer not working?
- Check it's on — Power light should be on.
- Check paper and ink — Low ink or paper jams cause most problems.
- Restart both — Turn off the printer and your computer, wait 30 seconds, turn them back on.
- Same Wi‑Fi? — Phone, computer, and printer must be on the same network.
Quick tips
- Write down your Wi‑Fi password and keep it somewhere safe. You'll need it for new devices.
- If a device won't connect, try "Forget this network" and connect again with the password.
- Printer manuals often have a "Connect to Wi‑Fi" section with model-specific steps.